Privacy Policy

Effective Date: January 1, 2026
Business Name: Premier Nails
Website: premiernails.net


1. Introduction

At Premier Nails we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us via SMS text messaging.

By using our services, you agree to the terms outlined below.


2. Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Appointment details
  • Service preferences
  • Communication history via SMS
  • Website usage data (if applicable)

We collect this information when you:

  • Schedule appointments
  • Send us text messages
  • Contact us through our website
  • Interact with our automated booking assistant

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Send appointment confirmations and reminders
  • Respond to inquiries
  • Provide customer support
  • Improve our services

We do not sell or rent your personal information.


4. SMS Communications

By providing your phone number and communicating with us, you consent to receive SMS messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Rescheduling notifications
  • Customer service responses

Message frequency varies.

Message and data rates may apply.

You can opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

After opting out, you will no longer receive SMS messages unless you reinitiate communication.


5. Data Sharing

We do not sell your information.

We may share limited information with trusted service providers who help us operate our business, including:

  • SMS service providers (e.g., Twilio)
  • Appointment scheduling platforms (e.g., Setmore)
  • Website hosting providers

These providers are contractually obligated to protect your data.


6. Data Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is 100% secure.


7. Data Retention

We retain customer information only as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information

To make a request, contact us at:

📧 info@premiernails.net
📞 717-450-5176


9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.


10. Contact Information

If you have questions regarding this Privacy Policy, contact us at:

PREMIER NAILS
119 Springwood Drive
Lebanon, PA 17042
Email: info@premiernails.net
Phone: 717-450-5176